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Service Technician in Whitehall, OH at Joerns Healthcare

Date Posted: 1/4/2019

Job Snapshot

  • Employee Type:
  • Location:
    Whitehall, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Position Summary

The Service Technician is primarily responsible for equipment repairs including inspections, testing, and re-certifying durable medical equipment according to manufacturer’s guidelines. 

Technician will utilize Joerns Healthcare preferred software for entering Work Order and Non-Work Order Activities on a daily basis.

Major Duties & Responsibilities
  • Inspect, test and re-certify durable medical equipment following manufacturer’s specifications.  (i.e. negative pressure devices, control units, hospital beds, wheel chairs, patient lifts, oxygen concentrators, and mattress pumps)
  • Troubleshoot to determine causes of operating errors and knowledge of how to repair.
  • Perform preventative maintenance of service such as cleaning, lubricating and adjusting equipment.
  • Ensure all Assets are scanned correctly via the JAPP
  • Test and calibrate components and equipment following manufacturer’s manuals and troubleshooting techniques, using hand tools, power tools and measuring devices.
  • Keep accurate records of all maintenance or service performed.
  • Travels off-site to assigned warehouses to perform on-site repairs as needed.
  • Assists with Shipping and Receiving as required.
  • Maintains work area in order to keep neat, clean, and organized.
  • Attends company in-service education classes.
  • Logs all activities into the preferred database on timed intervals as set forth by Management
  • Keeps track of all travel receipts and complies with all company policies regarding expensed items
  • Travels off-site to assigned warehouses to perform on-site repairs as needed.
  • All employees are required to attend education workshops on excellent customer service, review pertinent industry literature, attend in-services on new product(s) and technology when provided, and avails self of audio and videotapes for additional training
Required Education

High School Diploma or equivalent 

Required Skills & Experience
  • At least 6 months of related skills and training on repairing equipment, preferably circuit boards and control units.
  • Must follow proper protocols for handling clean/dirty equipment, decontamination of equipment and preparation for redistribution, and record keeping. 
  • Able to read and comprehend manuals provided by equipment manufacturers to maintain current knowledge and perform annual maintenance.
  • Basic computer skills.
  • Basic mechanical aptitude.
Preferred Skills, Experience & Education
  • Previous warehouse or related experience

Joerns Healthcare is an Equal Opportunity Employer

About Joerns

Joerns Healthcare is a leading national distributor of therapeutic support surfaces, bariatric care equipment; negative pressure wound therapy systems, and safe patient handling solutions. We serve special patient handling needs across the entire continuum of care, including acute care hospitals, long term acute care hospitals, skilled nursing facilities, rehabilitation facilities, and hospice centers.

We continually strive to provide the most exceptional service, the most affordable products, and the most innovative patient care solutions to our customers. We are currently searching for skilled, self-motivated and dedicated professionals to add to our team. We offer hands on training, benefits and an outstanding work environment.


At Joerns Healthcare, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. Our employees also receive Paid Vacation and Holidays. Please note that benefits may vary by site.